7 Questions For Your Commercial Roof Inspector

Posted November 28, 2014

As we’ve said before, having your roof routinely inspected is one of the most important factors in maintaining a good roof management plan. However, like any other business endeavor, it’s smart to research for your commercial roof inspector and company before making your decision.

When you begin your search for a certified commercial roof inspector, it’s best to prepare a list of questions to verify the inspector’s knowledge. Not only will this ensure you’ve found a good roofer, this will also help you gain a better understanding of your roofing system.

There are clear signs and ratings supporting whether or not you're dealing with a safe roofing contractor, and these should always be taken into account when choosing a commercial roofing partner. However, to maximize the longevity of your roof and to make informed roofing decisions in the future, we recommend asking questions similar to those listed below.



What specific parts of the roof are you concentrating on?

Concentrate on getting details on roof weak points or vulnerable spots. This question not only gives the roof owner a better idea of roof weaknesses, it can also verify that the commercial roof inspector is familiar with your roofing system.

What part of my roof can I pay more attention to?

This information can help tremendously for diagnosing future issues and making informed decisions. Should your roof ever become damaged or have issues, it's helpful to have an idea of where the problems stem from.

What roof systems does the technician have experience working on?

Between EPDM roofs, PVC, TPO, and more, roof systems can vary dramatically depending on what they’re made of and how they’re installed. It’s best to validate that your roof inspector has experience on your type of roof before making the service call.

What are the hours and procedures for handling emergency service calls?

While we hope your roof never causes an emergency, accidents happen. Knowing how your commercial roofing company handles a crisis is vital should the situation ever arise.

Will CAD drawings or aerial shots of property be provided as a basis for documentation and service history?

Most commercial roofing inspectors will provide a drawing, image, or schematic detailing the roof’s area and condition. These documents can be great tools for evaluating the roof as a whole and making future decisions.

Will photo documentation of problem areas and repairs (before and after photos) be provided?

When working with a commercial roofing company, it’s nice to know when your roof’s problems are in the past. Unless you’re willing to climb on the roof and inspect it yourself, roof inspectors should provide before and after photos of damage and repairs.

Do you offer infrared inspections for identifying roof moisture?

One of the newest tools in roofing is the use of infrared inspections to identify roof moisture and diagnose the roof’s condition. These inspections often find moisture damage not easily seen by the eye and provide a thorough evaluation of the surface’s temperature and moisture content.


In addition to answering your questions, professional inspectors should generate a tangible report detailing the status of your roofing system. For your records and for future maintenance, these inspection reports are incredibly valuable. The report should provide the following:

  • Inspection results
  • Membrane/substrate analysis
  • Infrared/moisture scans
  • Existing roof system assembly information
  • Roof diagram noting problem locations
  • Photos
  • Recommendations for repair or replacement
  • Budget and timeline
  • Repair priorities and estimate, what issues are going to arise incoming years
  • How many years of roof life remains
  • How many years an inspection & maintenance plan will add to the life expectancy of your roof.

These questions and reports should provide you with essential information about the integrity of your roof and will help ensure that your commercial roof inspector does a thorough job. Though it’s impossible to predict Mother Nature and future damage, properly done inspections in both the spring and fall should maximize the life of your roof.

At Bloom Roofing, we strive to educate our partners about the strengths and weaknesses of their roof and always provide our clients with the information above. For a worry-free roof inspection service with attention to every little detail, go with Bloom Roofing.